82200

Activities of call centres

ItemLevel 5Use for SSM Registration

SST & Withholding Tax

SST Exempt
e-Invoice Required

Risk Level

Low Risk

Activities of call centres

Includes

activities of inbound call centres, answering calls from clients by using human operators, automatic call distribution, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or address customer complaints

Classification Path

Section
N-Administrative and support service activities
Division
82-Office administrative, office support and other business support activities
Group
822-Activities of call centres
Class
8220-Activities of call centres
Current Item
82200-Activities of call centres

e-Invoicing (MyInvois)

MSIC code 82200 is required when issuing e-invoices via LHDN MyInvois. Use this code in the Classification field of your e-invoice.

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